At CCEL, your well-being is our highest priority. We are committed to providing you with support throughout your journey with us. Here are some of the services we offer to help you during your time at CCEL:
Your best STARTS here – we are here to support you every step of the way!
At CCEL, your well-being is our highest priority. We are committed to providing you with support throughout your journey with us. Here are some of the services we offer to help you during your time at CCEL:
Whether you have questions about your study plan/course, visa, insurance, or host family, our dedicated staff are here to help. Our friendly academic advisors, administration team and homestay staff are available to help you with any concerns or issues you may have.
All CCEL students must have current travel and medical insurance cover while studying with us. We can assist you with organising insurance through our preferred provider, OrbitProtect, who offer specialised plans tailored to the needs of international students studying in New Zealand.
Arriving in a new country can feel overwhelming. CCEL can arrange an airport transfer for you if you have booked accommodation through the school.
On Day 1 at CCEL, you will have an orientation. We will give you information to help you with studying and living in Christchurch.
You will have a placement test, and our team will be available to answer any questions you have about your study plan, your accommodation, and the support and services available to you.
Please bring your passport and confirmation of insurance cover. If student travel and medical insurance cover has not been arranged through CCEL/OrbitProtect, you will need to provide an English translation of the policy wording.
We understand that language barriers can be challenging, which is why we offer multilingual support services. Our team includes staff fluent in Chinese, Japanese, Korean, Portuguese and Spanish. We also provide support in Arabic, Thai, Vietnamese, Russian and other languages. If you need assistance in a language other than English, let us know and we will be happy to help.
Additionally, we offer an activities programme to complement your academic experience. From cultural excursions and outdoor adventures to social events and sports activities, there is something for everyone to enjoy outside of the classroom.
At CCEL, we are dedicated to providing you with the support and resources you need to succeed in your English language journey. Whether you need assistance with practical matters or simply want to explore all that Christchurch has to offer, we are here to support you.