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Teacher Trainers

Glenys Bagnall MApp Ling, RSA Dip TEFLA, NZTTC
General Manager


Glenys has been in the EFL industry for more than 20 years and has teaching experience in the UK, Greece, Indonesia and Japan. She has taught and been involved in teacher training in Australia and New Zealand, and has been Director of Studies at CCEL since 1995. As well as being both a CELTA and DELTA tutor, Glenys is an assessor for the CELTA scheme and an examiner for DELTA. For information on employment opportunities, please contact Glenys.

Bruno Balducci MA, Cambridge DELTA, PGCE
Director of Teacher Training

Bruno has 20 years of language teaching experience and has been a teacher trainer since 2005. He has taught in a wide range of contexts in the UK where he coordinated and delivered teacher training programmes for new and experienced teachers. Bruno joined CCEL in 2008 as the Head Teacher. He is now Director of Teacher Training, with responsibility for consolidating and developing the provision of teacher training courses, including the DELTA and TESOL programmes.

Elsbeth Hird MA TEFL, RSA Dip TEFL, BA (Hons)

Elsbeth TTElsbeth has 12 years' teaching experience and has worked in Egypt, Singapore and New Zealand. She joined CCEL in 1999 and has taught General English, EAP, Cambridge and IELTS courses. Elsbeth has delivered a number of CCEL Teacher Development sessions and is an examiner for Cambridge and IELTS exams. 

Heather Knox BA (Hons), MA (Dist.), Cambridge DELTA


Heather has been involved in the EFL industry for 12 years, as a teacher, manager, curriculum developer and in designing and delivering e-learning and blended learning programmes. She has worked in Thailand, mainland China, Hong Kong, Brazil and New Zealand. She joined CCEL in 2004 and has taught General English, EAP, IELTS, TKT and Cambridge courses, and is also an IELTS Examiner. Heather has also delivered teacher training sessions for non-native speaking teachers and for teachers at CCEL.
Jane Goodey PGDip Dev Studies, RSA Dip TEFLA, BA (Hons), BSc (Hons)

Jane has more than 25 years’ ESOL experience in Cairo, London and New Zealand and has been a teacher trainer since 2005. She has extensive experience in teaching General English, Cambridge and EAP courses. She is an oral examiner for both the Cambridge and IELTS exams. Jane has also been involved in delivering Teacher Development programmes.